Customer Experience

The Impact of 5G and Other Technologies in Healthcare
Alfonso Mora

The Impact of 5G and Other Technologies in Healthcare

The Spanish healthcare system, both the public and private sectors, focuses on healing diseases and hospital care rather than questions such as prevention and primary care. This reality, coupled with its low digital maturity, makes it incapable of handling challenges like

How to Measure CX Even if You Don't Own The Whole Network
Ian Ginn

How to Measure CX Even if You Don’t Own The Whole Network

Quality of Service and Service Assurance Equally Important When Buying Network Access One of the areas Operators are spending resources on analysing is Customer Experience (CX) based in Quality of Experience (QoE) levels for their services. It is often taken

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